The Bremen Health Department is changing: digital solutions could not only modernize administration, but also revolutionize prevention. Host Rasmus Cloes spoke with Dr. Jörn Moock, head of the Bremen Health Department, about the digital transformation in the public health service. The conversation provides deep insights into an administration in transition – from the use of new technologies to cultural upheavals in the agency.
One of the main topics of the conversation was citizen proximity: Jörn explained how digital interfaces, dashboards and mobile applications facilitate contact between citizens and the health department. Real-time data makes it possible to identify health trends in neighborhoods more quickly and to react to them in a targeted manner. Another topic was data protection. How can authorities exchange data securely and efficiently? Jörn showed how the health department is mastering the balance between technical feasibility and legal requirements – a challenge that is particularly sensitive in the healthcare sector.
Digitization is also changing the internal work culture. Training, new processes and an open error culture are necessary to manage the change. The goal: more efficiency and more time for direct contact with citizens. Finally, Jörn shared a vision: a health department that could become a model for other cities with smart prevention and innovative data solutions. With more freedom for personal care and faster response to health issues.
In this podcast episode, we discuss the following topics in detail:
- How digital interfaces, dashboards and mobile applications facilitate contact between citizens and the health department.
- How public authorities can exchange data securely and efficiently.
- To what extent digitalization is also changing work culture.
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